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Frequently Asked Questions
How long will it take for my order to arrive?â–¼
Standard shipping typically takes 5-7 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery's progress.
What is your return policy for home goods?â–¼
We offer a 30-day return window for all unused items in original packaging. Simply contact our support team to initiate a return and receive a prepaid label.
Which payment methods do you currently accept?â–¼
Heirloom accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture and decor purchases.
How do you ensure the quality of your products?â–¼
Every item is handcrafted using premium materials and undergoes a rigorous multi-point inspection. We partner with skilled artisans to ensure your home pieces last for generations.
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Elevate Your Space with Timeless Craftsmanship
Discover artisanal home essentials designed to be cherished for generations to come.